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Home / Terms of Use

 

SERVICES PROVIDED: BCD Sports is a worldwide broker of sporting event tickets. We specialize in obtaining hard to get tickets to sold out events. Through our many sources, we are able to get a wide variety of tickets to almost any event, in any city. Due to the efforts and cost involved, TICKETS ARE GENERALLY SOLD AT ABOVE FACE VALUE

 

POLICIES: Tickets for all major events are subject to acceptable availability. Due to the nature of our business, delivery of tickets could be as late as the day of the event. If tickets are not available, BCD Sports' liability shall be a refund of up to one and one half times the original purchase price.

Odd amounts of tickets cannot be guaranteed to be together neither can row or sections.

BCD Sports reserves the right to replace tickets within 5 rows.

CANCELLATIONS: ALL SALES ARE FINAL. THERE ARE NO REFUNDS OR CANCELLATIONS OF ORDERS. Upon request we will agree to place your order on a "Try to Sell" basis.

 

If BCD Sports is unable to fill your ticket order as specified, BCD Sports will exercise one of the following options:


1) Comparable tickets will be provided with no compensation.
2) Tickets can be upgraded, for an additional cost.
3) Tickets can be downgraded with a partial refund.
4) If none of the above are acceptable to the client, ticket orders may be canceled with a full refund.
5) For National Events, on the rare occasion where insurmountable conditions exist, orders may be filled using single tickets upon client's approval in lieu of a full refund.

 

FOR ALL CANCELLED EVENTS, CLIENTS WILL RECEIVE A FULL REFUND IN THE FORM OF A STORE CREDIT (except for an Act of God, Strike, Act of War, Terrorist Act or Lockout, plus WEATHER issues). FOR ANY ALLOWABLE REFUND, TICKETS MUST BE RETURNED WITHIN 14 DAYS OF EVENT DATE. THERE ARE NO REFUNDS FOR POSTPONED OR RESCHEDULED EVENTS.

 

The WEATHER Exception: Weather conditions may affect travel to and from the event and may cause the postponement or cancellation of the event. Such circumstances are beyond the control of BCD Sports and accordingly, No Refund for unused services or allowance for the loss of enjoyment caused by weather conditions will be made by BCD Sports. This weather exception takes place when an outdoor event being either Golf or Tennis, such as the Masters and US. Open Tennis cancels due to a rain storm or weather conditions not suitable to continue or start that day(s) events.

 

 

 

TRANSPORTATION: BCD Sports shall not be held responsible for damages because of delays, cancellations or unavailability of public or private transportation caused by an Act of God, by Acts of War, Riot, Civil Commotion, by an Act of State, by Strikes, Fire, Flood, restricted availability or by any related occurrence beyond the control of BCD Sports.

Where Are We? 500 W Madison St., Suite 1200, Chicago, IL 60661